Find the Real Cause of the Performance Problem.
Diagnose the workplace conditions behind stalled performance before you invest in the wrong solution.
Performance problems can look like skill gaps, motivation issues, accountability problems, or poor execution. But the visible symptom is not always the cause. The JL³ Performance Diagnostic gives leaders a structured way to examine the conditions behind the result.
Diagnose Before You Prescribe
Training, coaching, new technology, process changes, and tighter accountability can all be reasonable responses to poor performance. They can also waste time and money when they target the wrong condition.
The JL³ Performance Diagnostic helps you slow down long enough to examine the evidence, identify the workplace conditions most connected to the problem, and decide what deserves attention first.
Choose the Right Diagnostic
Both options use the same six Performance Levers. The difference is whether you need one leader's structured analysis or multiple perspectives on the same performance problem.
Individual Performance Diagnostic
Use the self-guided Individual Diagnostic when you can see that performance is stalled, inconsistent, or below expectations and need a disciplined way to understand why.
- One participant
- One real performance challenge
- Structured analysis across all six Performance Levers
- Performance Leak Estimator™
- Performance Research Notebook
- Executive Brief
Team Performance Diagnostic
Use the Team Diagnostic when several people experience the same performance problem and the organization needs to understand where their perspectives align, differ, or reveal blind spots.
- Multiple participants examining one shared challenge
- Individual six-lever diagnostic input
- Cross-participant comparison
- Agreement and disconnect analysis
- Facilitated interpretation
- Synthesized Team Executive Brief
Both Diagnostics Examine Six Workplace Conditions
The JL³ Performance Levers provide the structure for investigating what may actually be helping or hindering performance.
Shared Capacity
Whether people have the time, clarity, and focus needed to perform the work.
Skill Readiness
Whether people have the knowledge and skills required to perform successfully.
Peer Norms
Whether team expectations and everyday behaviors reinforce or undermine performance.
System Cues
Whether processes, systems, and workplace signals support the behaviors the organization needs.
Tool Support
Whether people have the tools, resources, and support needed to perform effectively.
Mindset Alignment
Whether leader priorities, assumptions, and decisions are aligned with the performance the organization expects.
Start With the Problem You Need to Understand
Choose the Individual Diagnostic when one leader needs clarity. Choose the Team Diagnostic when the problem crosses people, roles, or perspectives and the differences themselves may be part of what you need to understand.