When
Performance
Stalls

Six Levers for Fixing the Work
So Teams Can Perform

Available Now

Order the book in Kindle, paperback, or hardcover.

When Performance Stalls is a workplace performance story for leaders who are tired of watching capable people struggle inside work that makes success harder than it should be. Through a practical leadership story and a clear diagnostic framework, the book introduces the JL³ Performance Levers™: six work conditions that shape whether people can perform consistently, sustainably, and well.

The Six Levers

1. Mindset Alignment

Do people understand what matters most and how to prioritize their work accordingly?

2. Skill Readiness

Do people have the knowledge, practice, and confidence to do what is expected?

3. Peer Norms

Do the team’s habits and expectations support the performance needed?

4. Shared Capacity

Does the team have enough time, energy, staffing, and focus to do the work well?

5. System Cues

Do the processes, priorities, and signals in the work environment point people toward the right actions?

6. Tool Support

Do people have the tools, resources, and information they need to perform?

Who This Book Is For

Leaders, managers, HR professionals, learning and development teams, consultants, and business owners responsible for team performance.

What Readers Will Take Away

  • Diagnose performance issues before jumping to solutions
  • Recognize when training is the right answer and when it is not
  • Identify the work conditions shaping team behavior
  • Have clearer conversations about performance without defaulting to blame
  • Use the six JL³ Performance Levers™ to make better decisions about support, accountability, and improvement

Choose your preferred retailer and format below.

Choose Your Format

Available now in digital and print formats.

Amazon

Kindle, Paperback & Hardcover

Order the Kindle, paperback, or hardcover edition through Amazon.

Order on Amazon

Best option for Kindle readers or quick Amazon ordering.

Barnes & Noble

Paperback & Hardcover

Order the paperback or hardcover edition from Barnes & Noble.

Order at Barnes & Noble

Best option for readers who want a physical copy from Barnes & Noble.

You can also request When Performance Stalls through your local bookstore.