Step 3 of 10 · Performance Lever 1

Shared Capacity

Shared Capacity looks at whether people have the time, resources, and realistic workload conditions needed to execute well.

Performance often stalls when the work keeps growing, but capacity does not. This section helps you examine whether the issue you selected is partly a capacity problem.

Watch the Shared Capacity Lesson

This lesson explains how capacity problems show up as missed deadlines, inconsistent follow-through, overload, delay, rework, or burnout risk.

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Read the lesson transcript

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This section should explain that Shared Capacity is not just about headcount. It includes time, workload distribution, competing priorities, resource constraints, and whether the team can realistically absorb what is being asked of them.

Before You Complete This Section

Answer these questions against the same performance challenge you selected on the previous page.

  • Think about actual workload, not whether people are trying hard.
  • Look for patterns where the same people absorb the overflow.
  • Notice whether new priorities are added without removing, delaying, or resourcing other work.
  • Answer based on what usually happens, not what should happen on paper.

Capacity issues are often mislabeled as motivation, accountability, or communication problems. Before assuming people are not following through, check whether the work is realistically executable.

Complete the Shared Capacity Section

Choose the answer that best reflects the performance challenge you are analyzing.

Question 1

The people involved have enough time and capacity to complete the work well.

Question 2

Workload is distributed in a way that does not depend on the same few people carrying the overflow.

Question 3

When new priorities are added, leaders make clear tradeoffs, adjust timelines, or provide additional resources.

Keep this focused on capacity, workload, resources, competing priorities, or time constraints.

Your answers save to your current Report ID. The next section is Skill Readiness.